In the past, telegram services were used to send and receive news from family or office. However, in this modern era filled with various smarter ways to communicate, the telegram services have become a thing of the past. State-owned Bharat Sanchar Nigam Limited (BSNL) has now decided to discontinue its telegram services which have been active for 160 years.


The service first started between Kolkata and Diamond Harbour in 1850. BSNL made the decision to stop providing the service after reports of losses the state-owned telco was enduring in order to maintain the service. The service has been called off after the talks with the department of posts.

Before this, BSNL had requested a financial support from the government in order to maintain the service, but it was then told to look into the viability of the product and to decide whether the service was actually essential or not. The telecom company thought that most people today use the modern ways of communication, including SMSs, MMSs, emails, mobile phones and fax, which are also faster means of communication.

When all this is taken into consideration, the telegram services have become outdated. Regarding the staff who work in the telegram department, the telecom company will be deploying them to the mobile services, broadband services and landline telephony departments.