Uber users in Singapore have been reportedly charged for some false expensive rides. The users who were victimized, took their social networks to report the issue and said that their bank accounts were charged with phantom rides that they never took. Many of the rides that were mentioned were allegedly taken in the cities across the globe.
One if the riders, Jenna Lim work up with a negative balance in her bank account. Lim checked her bank account in detail and saw that there were about 30 fraudulent transactions that were made from Uber which amounted to more than S$1,300. More victims of similar incidents took their Facebook accounts to share their encounters.
This is not the first time the Uber riders were charged exorbitantly for the rides they never took. Another user Aswin Arshad in a Facebook post shared his experience and said, “Happened the same situation to me 3 months back. Uber charged about 180 SGD from my card resulting in negative balance. Luckily I was quick enough to spot the theft!! Called the bank immediately, blocked all my cards associated to the account and arranged for transactional dispute to Uber. Got back the exact amount within a month.”
In 2016, even people of from London were charged for expensive rides and there were also similar reports from New York and Mexico. A spokesperson from the company explained that the company will work with the ones who are affected and refund the extra charges. The spokesperson added, “we would like to assure the public that payment information is encrypted when you enter it into the Uber app”. The company also mentioned about the possibilities of the devices being compromised which might have led to such incidences. People who use Uber are advised to check their respective bank accounts for such fraudulent transactions and report them immediately.
Photo Credits: allsingaporestuff